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HR Generalist/Trainer

One Permanent Position Available - 35 hours per week

Human Resources Generalist

Primary Function:

Under the direction of the Manager of Human Resources, the Human Resources Generalist is responsible for benefits administration, human resources records management, and provides support to the Manager in delivery of employee and labour relations functions for the organization. The Human Resources Generalist works in accordance with all Wesway’s policies and procedures, collective agreements, applicable Ministry guidelines and relevant legislation.

Roles and Responsibilities:

Benefits Administration

    • Coordinate and administer benefits for non-unionized employees
    • Maintain current knowledge of all benefit plans (Life insurance, Long Term Disability [LTD], etc.)
    • Act as a resource regarding benefits administration to all staff.
    • Work and correspond with benefit carriers in order to obtain quotes, analyze plan design and premiums, and present options/suggestions to Human Resources Manager.
    • Conduct agency sign-on and internal status changes for all employees.
    • Process correspondence related to benefits changes/entitlement in an accurate and timely manner.
    • Meet with employees to explain benefit application processes (i.e. LTD) and answer inquiries regarding benefit coverage, premiums, claims, etc.
    • Complete and submit LTD correspondence for ill workers as per benefit carriers and legislative requirements
    • Review and monitor benefits coverage as required by legislation and make recommendations for modifications
    • Maintain benefits billing statements, ensuring accuracy of payments
    • Maintain accurate employee records/files
    • Administrator for unionized retirement fund
    • Act as back-up Trainer and provide each of the training modules, once annually, to ensure current and consistent skills are maintained
    • Acquire and maintain NCI Certification for training purposes
    • Acquire and maintain mechanical lift training certification for training purposes 

Human Resources Records Management

  • Accountable for input control to the HRIS human resources information management system. Manage, track, and input records related to all aspects of employment, including training records, hiring documentation, certifications, performance and internal status changes for employees
  • Set up and maintain manual personnel files and records
  • Prepare letters and correspondence to various parties
  • Review monthly payroll reports to update employee status and requirements (i.e. seniority report for probationary reviews, update on-call list and earnings report for inactivity status)
  • Prepare human resources statistical reports as directed
  • Follow up with workers and supervisors regarding status of performance reviews and leaves of absences
  • Provide the Trainer with regular reports concerning the status of required training and certification
  • Prepare and distribute correspondence to workers regarding training sessions
  • Follow up with workers and supervisors regarding status of required training and certification
  • Ensure that all workers who are required to take training or update certification comply or receive notification they are unable to work
  • Track registration and send confirmation of registration letters as required
  • Produce reports for the Health and Safety Officer
  • Take minutes for all meetings of the JHSC and distribute meeting records

Support for Employee and Labour Relations Functions

  • Prepare, copy, distribute, receive and file documentation (i.e. change of status letters, leave of absence) in a timely fashion.
  • Maintain and update internal Intranet site
  • Organize Respite Worker Meetings
  • Prepare union reports in accordance with the collective agreement (i.e. seniority list and address list)
  • Recommend unionized employee disciplinary action, ensure Supervisors are appropriately supported in conducting disciplinary interviews and participate in employee disciplinary meetings and union grievance meetings
  • Conduct labour relations research as required.
  • Ensure Human Resources manual binders are up to date for unionized employees
  • Participate in the development of polices and procedures and/or practices as required
  • Maintain a thorough knowledge of all applicable collective agreement language and human resources legislation
  • Provide each training module once annually, including NCI and Mechanical Lift training to ensure preparation for coverage and maintain 

Personal and Professional Development

  • Actively pursue relevant training opportunities related to professional learning needs as identified in the performance review process
  • Keep abreast of new developments and trends in human resources through review of professional literature and participation in professional development opportunities

Other

    • As a member of the human resources team, is cross-trained in multiple job functions within the department to provide coverage and back-up to other human resources staff members
    • Provide assistance to the Manager of Human Resources as required
    • Participate in agency committees and projects, as required
    • Perform all other duties as assigned

Qualifications

  • University degree or college diploma in Human Resources from a recognized academic institution, and a minimum of two years experience in a generalist capacity, preferably with exposure to collective agreement and benefit administration, Human Resources Information Systems
  • Previous experience with an HRIS program and/or demonstrated ability to work with a sophisticated database program is required
  • Strong interpersonal, organizational and time management skills are necessary
  • Demonstrated proficiency in computerized Windows environment including Microsoft Office – Word, Excel, PowerPoint
  • Ability to function both independently and in a team environment
  • Must work in compliance with the provisions of the Ontario Occupational Health and Safety Act and the Regulations pursuant to it
  • Possess a working knowledge of legislation applicable to human resources
  • Able to work flexible hours (evenings and weekends) as required
  • A valid driver’s license and access to a reliable vehicle is required

 

Trainer

Primary Function:

Under the direction of the Manager of Human Resources, the Trainer is accountable for the development and delivery of training and development programs.  The focus of the position is on researching, planning and providing training and development programs for staff and volunteers. The Trainer will work in conjunction with the Human Resources Generalist to develop and ensure the maintenance of accurate mandatory employee training records.  The Trainer will serve as a resource to all employees and work in accordance with Wesway’s philosophy, policies and procedures, Ministry guidelines, and applicable legislation to meet staff and participant needs.

Roles and Responsibilities:

  • Develop and deliver training sessions based on agency need and/or as directed by the Manager of Human Resources
  • Evaluate employees’ learning through appropriate testing
  • Design training materials and format for presentation
  • Conduct training program evaluation and review
  • Organize and maintain an inventory of available resource materials
  • Act as a resource for all staff in the area of staff development
  • Support management by researching and recommending training opportunities for specific targeted training needs
  • Effectively communicate training program availability to all applicable staff
  • Develop and conduct individualized training sessions as directed by the Manager of Human Resources
  • Prepare materials and training areas for agency and external presenters/trainers
  • Organize and coordinate employee training sessions including ensuring monthly training schedules are up-to-date and corresponding training venues booked.
  • Work in conjunction with the Human Resources Generalist to develop and ensure the maintenance of accurate mandatory employee training records
  • Prepare relevant reports as required
  • Work co-operatively representing Wesway, with representatives of other agencies to identify mutual training needs and share resources appropriate to meet training needs
  • Responsible for the coordination and logistical requirements for all training sessions
  • Responsible for the administration and verification of all certifications and re-certifications of all training, including lead contact with outside training agencies
  • Coordinate and support the development of back-up trainers as needed to ensure delivery of training services
  • Review and recommend staff development policy and procedures in consultation with the Manager of Human Resources and other trainers affected by training policy and procedures
  • As a member of the human resources team, is cross-trained in multiple job functions within the department to provide coverage and back-up

Other

  • Actively pursue relevant training opportunities related to professional learning needs as identified in the performance review process
  • Remain current in the trends and issues in the fields of staff development and training and the provision of respite support
  • Complete other duties as assigned

Qualifications

  • University degree or college diploma in Human Resources or Teaching from a recognized academic institution, and a minimum of two years experience in employee training and staff development or similar work experience (or an equivalent combination of education and experience)
  • Knowledge of adult learning theory and effective methods of training
  • General understanding of the theory, principles and practices of the delivery of human services
  • Strong presentation and public speaking skills are necessary
  • Demonstrated skill in facilitating small and large group discussions with adults
  • Strong interpersonal and organizational skills
  • Ability to function both independently and in a team environment
  • Working knowledge of Microsoft Word, Powerpoint, Excel and Human Resources Information Systems
  • Knowledge of audio-visual equipment
  • Able to work flexible hours (evenings or weekends) as required
  • Knowledge of all employment-related legislation
  • A valid driver’s license and access to a vehicle is required

Interested individuals are invited to submit a resume and cover letter quoting competition number #2018-01 NU by Friday, February 23, 2018 to: Manager of Human Resources, awrigley@wesway.com.

In accordance with the Accessibility for Ontarians with a Disabilities Act, upon request, Wesway provides accommodations throughout the recruitment process upon request.

We thank you for your interest in Wesway. However, only those individuals selected for an interview will be contacted.

 

 

 

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